Frequently Asked Questions
Do you have a physical retail location where customers can browse your products?
We do not operate a traditional retail storefront. Instead, we have a warehouse and operate primarily through our online platform. This allows us to offer a wider selection of products at competitive prices. You can explore our extensive inventory, place orders online, and choose from various convenient fulfillment options, including pickup, shipping, or delivery to cater to your needs.
Can I inspect products in person before making a purchase?
Absolutely! While we don't have a physical retail location, we understand the importance of inspecting items before buying. We offer the option for in-person product inspections at our warehouse by appointment. To arrange you may call, email, or complete and submit our contact form to get more information and we will be happy to assist you. We want to ensure you're completely satisfied with your purchase.
Is it possible to visit your warehouse to view specific products, make product comparisons, and see them firsthand before making a purchase decision?
Absolutely! Visiting our warehouse to examine specific products, conduct comparisons, and get a firsthand look before finalizing your decision is a great way to make informed choices and find the perfect fit for your needs.
Can I get my order shipped?
Absolutely! Shipping rates can vary significantly depending on the size, weight, destination, and shipping method. To ensure you receive the most accurate shipping rates, please contact us. Here's how it works:
Contact Us:
Reach out via Phone, Email, or Contact Us Form. You can find our contact information on our website or in the "Contact Us" section.
Provide Order Details:
When you contact us, please have your order details ready. This includes the products you wish to purchase, their quantities, and any specific shipping requirements you might have.
Accurate Shipping Rates:
Based on the information you provide; our team will calculate the most accurate shipping rates for your order. This ensures that you're only paying for the shipping
services you need.
Shipping Method Choices:
We'll present you with various shipping methods and carriers, when possible, allowing you to choose the one that best suits your timeline and budget.
Order Confirmation:
Once you've decided on the shipping method and rates that work for you, our team will help you
complete the order and provide you with a detailed order confirmation.
Are you able to ship items that are oversized, heavy, or not marked for shipping?
For questions on shipping oversized, heavy items that are typically considered non-shippable, we may be able to provide shipping services to all of Illinois, Iowa, Minnesota, North Dakota, South Dakota, Wisconsin, and selected areas in Michigan, Missouri, and Nebraska. If you have any questions, would like a quote, or wish to schedule a shipment, please contact us.